Developing Predictive Selection Criteria

At ECI, we have been devising selection criteria for many years to identify people who will be top performing sales people.  The trick to identifying predictive, reliable criteria is to make sure you have a good linear relationship between the results that top performers deliver and the results that bottom performers deliver.   Top performers deliver [...]

Get Ready for Changes in Interviewing!

The most read topic on The ECI Blog is about behavioral event interviewing and how to properly answer these questions.  Many people are becoming very familiar with the behavioral event interviewing process and are getting coaching prior to their interviews from their placement counselors.  This, of course, has the effect of masking an individual candidate’s [...]

How to Hire Without Getting Sued

I used to do a lot of seminars and speaking engagements for various groups on topics relating to human capital.  One of the more requested topics was the title of this post.  There are a few good practices to be sure to consider in order to avoid suits from your candidates as you hire new [...]

Favorite Interview Questions for Sales People

Some time ago, we began to develop behavioral event interview guides for our clients to help them to assess the potentials and capabilities of candidates during the selection process.   This approach can be used to assess candidates for any type of job, but when the questions are designed, you need to be sure they are [...]

The Economy Is Recovering…but things are different

The economy looks as if it is beginning to pick up.  We are noting a difference in the marketplace these days, with customers beginning to investigate purchasing new initiatives, asking great questions on how to adjust deployment of sales staff to maximize outcomes in this turbulent marketplace, and seeing more interest in working with us [...]

Who’s Hiring?

The short answer, lots of companies.  The more complete answer, however, is companies where there is expected turn over and companies who provide services to people.  The companies who are hiring are often the larger organizations who always have openings because of people moving up, people moving on and people retiring.  To apply and get [...]

What Makes a Good Personality Test?

There are many different sorts of personality tests, word list choices (which is most like me or least like me), statement list choices, rate this statement as to how much it reflects who you are, picture tests asking you to interpret what you are seeing, lickert scale response tests, ipsative tests and a host of [...]

How Culture Impacts Merger and Acquisition

ECI has helped companies make a smooth transition after merger and acquision.  Our studies have shown that the number one reason merger or acquisions fail is because the culture is never fully integrated.  Company leaders often think that because they have introduced the cultural expectations to the new company members, that is sufficient for a [...]

Prudent Risk Taking and Other Such Terms

Consultants usually have their own jargon that they consistently use to describe various behaviors their clients demonstrate.  Over the years, ECI has devised or adopted several of these terms.  The interesting thing to me is that as we work with clients for the long term, many of them begin to speak in the same terminology.
Here [...]

Identifying the Metrics Related to Success

We are working on several projects right now to help clients identify which metrics  relate directly to success, which factors can predict whether an individual might have problems on-boarding successfully, and whether the demonstration of the factors described within competency models in fact are statistically related to higher performance.  All of this work we find [...]